When carrying out activities related to the handling of inquiries and orders, it may be necessary to provide us with your personal data. It is necessary to be able to effectively and reliably present you the terms of cooperation and purchase of products from our offer. We will use some of them to better adjust our offer to your expectations, to provide ordered marketing information as well as for statistical purposes and to perform contracts with our partners who will support us in providing products and services.

On what basis do we collect personal data and who is their administrator?

According to Art. 13 sec. 1 and sec. 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (GDPR), we would like to inform you that:

The administrator of personal data is Pronet Kraków Sp. z o.o., ul. Wallek-Walewskiego 9, 30-094 Kraków, entered into the Register of Entrepreneurs of the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division of the National Court Register under the number KRS 0000670157, NIP 6772417306, REGON 366860822.

For what purpose do we process personal data?

- providing services by electronic means
- providing offers and commercial information
- order fulfillment
- monitoring user activity on our website
- collecting opinions on the services provided
- cooperation with the company's partners supporting commercial, logistic and marketing processes

On what basis will we process personal data?

Based on:
- the need to process them to perform the contract
- consent given
- legitimate interest of the data controller

What do we guarantee?

Customer data will not be sold or transferred to third parties, except for the exceptions provided for by law, and to entities cooperating in order to properly execute the order, such as payment system providers, shipping companies and entities financing purchases in installment and leasing systems.

Each customer has the right to access their personal data, the right to rectify it, delete it, as well as the right to limit their processing, the right to transfer data, the right to object to the processing of personal data. The Customer's personal data will be processed for a period of up to 6 years from the last activity of the Customer, subject to its extension if it turns out to be necessary due to the legitimate interest of the data administrator.

The customer has the right to lodge a complaint with the supervisory body if, in his opinion, the processing of his personal data violates the provisions of the EU GDPR regulation.

The customer provides his personal data voluntarily and in the scope chosen by him. The administrator may order supplementing the provided data if it is necessary to conclude a sales contract or fulfill other obligations towards the customer. In this case, the refusal to provide personal data will result in the inability to conclude a sales contract or take other necessary actions.
What are cookies?

Cookies are understood as IT data, in particular text files, stored in users' end devices intended for the use of websites. These files allow to recognize the user's device and properly display the website tailored to his individual preferences. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.

What do we use cookies for"?

Cookies are used in our store only to adapt the content of websites to the user's preferences and to optimize the use of websites. They are also used to create anonymous, aggregated statistics that help to understand how the user uses websites, which allows improving their structure and content, excluding personal user identification.

You may not allow your browser to store "cookies", but remember that disabling these files will not allow you to fully use the website's functionality.
You can learn more about cookies in the Cookies Policy.

Are the transactions and operations on our sites safe?

In the case of payment by a payment or credit card or by means of fast online transfers, the payment is made on the websites and with the help of external payment operators and uses their forms. We do not have access to the number or expiry date of the Customer's card or any other authorization or identification data of the Customer. The payment operator is responsible for the authorization and security of the transaction.

The PronetKrakow.com.pl online store is encrypted with a secure SSL protocol. The data you enter, information and content sent over the internet are encrypted to ensure security and privacy for our customers.

Changes to the Privacy Policy

We reserve the right to introduce systematic modifications to this Privacy Policy, resulting from the dynamically changing legal and economic situation.
We encourage you to periodically verify this document, and if you have any questions, please contact us.